WHY DO YOU ADVISE 'MIX ME BEFORE USE'?
Sometimes a jar will have visible separation (a layer of oil on top). I could avoid this using tonnes of additives - but no need. Just get in there with a fork and give the nut butter a proper twist and shout. That'll sort it out.
WHY IS NUTCESSITY NUT BUTTER SOMETIMES RUNNY; SOMETIMES SOLID?
This depends on the temperature. A warm room will melt the natural coconut oils, whilst a ski slope will keep them solid - I'd suggest you keep it at room temperature if possible.
BUT IT’S TOTALLY SOLID! IT'S FEBRUARY AND I CAN’T SPREAD IT!
Mmmm.. I realise how irritating this is when all you want to do is spread on toast! This is simply the natural fat from the coconut ‘setting’ at a cool temperature. Put the jar in a little bowl, pour warm water round the jars’ edges and leave for 3 minutes - then the edges of the nut butter will be easy to spread. Or… scythe a chunk off & melt onto porridge :)
HOW DO YOU PACKAGE THE JARS WHEN POSTING?
In used bubble wrap and used, branded cardboard boxes... so there may be random writing / logos present...
DO YOUR PRODUCTS HAVE A SHELF LIFE?
Nutcessity nut butter is best before 9 months from the date of production. Once opened, it's best used within 3 months, stored in a cool, dry & dark place if possible. No need for the fridge.
DO YOUR NUT BUTTERS CONTAIN ANY GENETICALLY MODIFIED INGREDIENTS?
ARE YOUR JARS GLUTEN-FREE & PEANUT-FREE?
Nutcessity's recipes are free from peanuts & gluten. All jars are produced in a kitchen free from any allergens (sesame, soy, celery, peanuts, gluten etc.) apart from nuts of course! However, the wholesalers I use do have peanuts and gluten within their warehouses and packing facilities.
WHAT’S THE ORIGIN OF THE INGREDIENTS YOU USE?
Coconut - Philippines
Cashews - Vietnam
Almonds - Spain
Walnuts - Moldova / India
Hazelnuts - Turkey
Carob - Italy
Cinnamon - Sri Lanka
Pumpkin seeds - China
Sunflower seeds - China
Coffee - Indonesia
Dates - Tunisia
Ginger - Guatemala
Cocoa - Dominican Republic
Salt - Nepal
Apricots - Turkey
DO YOUR NUT SPREADS CONTAIN PALM OIL?
No. No oil, of any variety, is added.
WHY DO YOU USE PINK HIMALAYAN SALT?
This unrefined crystal salt contains the full complement of 84 minerals and trace elements the body needs in colloidal form, so they're easy to absorb.
The fruit of this evergreen shrub is called the pod (similar in appearance to a broad bean pod) which is dried, roasted, then ground into a light brown powder. It's used in food as an alternate to cacao - similar in appearance, but without the caffeine or bitterness. The organic Carob Nutcessity uses is from Italy and has an earthy, natural sweetness, plus calcium, fibre & vitamins.
PEANUTS...AREN'T THEY THE SAME THING AS NUTS?
Actually, no. Peanuts (groundnuts), aren't nuts at all, but legumes - closely related to chickpeas or lentils.
I MIGHT BUY SOME ONLINE... HOW DOES IT WORK?
You can visit the 'products' page and click on the nut butter you fancy. Then click 'add to cart'. When you 'checkout', you'll be directed to further pages where you'll enter your contact details and payment method.
HOW MUCH IS POSTAGE?
1 - 5 jars = £2.99. Nutcessity uses Royal Mail 2nd class delivery, or DPD for larger orders.
IF I'VE PLACED AN ORDER, DO YOU ACCEPT CANCELLATIONS?
No. Please consider carefully before you buy and be sure to read Nutcessity's terms & conditions.
WHAT ABOUT REFUNDS?
Refunds will be offered on a case by case basis and would be in respect to: a) damaged or defective as per Nutcessity’s opinion, b) there is an incorrect quantity of jars or c) the jars ordered were not the correct variety/varieties. If you don’t receive the products you’ve ordered, please contact me using the methods below...