GENERAL

WHY DO YOU ADVISE 'MIX ME BEFORE USE'?

Sometimes a jar will have visible separation (a layer of oil on top). I could avoid this using tonnes of additives - but no need. Just get in there with a fork and give the nut butter a proper twist and shout. That'll sort it out.

 

WHY IS NUTCESSITY NUT BUTTER SOMETIMES RUNNY; SOMETIMES SOLID?

This depends on the temperature. A warm room will melt the natural coconut oils, whilst a ski slope will keep them solid - I'd suggest you keep it at room temperature if possible.

BUT IT’S TOTALLY SOLID! IT'S FEBRUARY AND I CAN’T SPREAD IT!

Mmmm.. I realise how irritating this is when all you want to do is spread on toast! This is simply the natural fat from the coconut ‘setting’ at a cool temperature. Put the jar in a little bowl, pour warm water round the jars’ edges and leave for 3 minutes - then the edges of the nut butter will be easy to spread. Or… scythe a chunk off & melt onto porridge :)

 

HOW DO YOU PACKAGE THE JARS WHEN POSTING?

In used bubble wrap and used, branded cardboard boxes... so there may be random writing / logos present...

 

DO YOUR PRODUCTS HAVE A SHELF LIFE?

Nutcessity nut butter is best before 9 months from the date of production. Once opened, it's best used within 3 months, stored in a cool, dry & dark place if possible. No need for the fridge.

I CARE ABOUT MY ENVIRONMENT. DO YOU?

 Nutcessity considers the environment throughout our business model. Although our labels contain small amounts of polypropelene, we omit plastic wherever possible:

Paper bags are given at markets / Bamboo spatulas are used for sampling, with organic rice/corn cakes to compliment / We encourage recycling with imagery on case boxes & on the jar / We use glass jars rather than plastic / Online orders are packed in used-cardboard, bubble-wrap or newspapers, or FSC approved cardboard boxes to our specifications.

Once more, our products are all Soil Association organic certified, meaning environmentally-damaging pesticides are omitted in the supply-chain.

 

INGREDIENTS

DO YOUR NUT BUTTERS CONTAIN ANY GENETICALLY MODIFIED INGREDIENTS?

Nope.

 

ARE YOUR JARS FREE-FROM ALLERGENS?

Nutcessity's recipes are free from all allergens (including peanuts; except nuts) and produced in a kitchen free from any allergens (including peanuts; except nuts)! However, the wholesalers I use do have peanuts, gluten & other allergens within their warehouses and packing facilities. For this reason, it can’t be 100% guaranteed that Nutcessity’s nut butters are allergen-free. In the interests of safety, it is not recommended that Nutcessity’s products are given to those individuals with allergies; even when the risk of cross-contamination is especially small.

WHAT’S THE ORIGIN OF THE INGREDIENTS YOU USE?

Coconut - Philippines

Cashews - Vietnam

Almonds - Spain

Walnuts - Moldova / India

Hazelnuts - Turkey

Carob - Italy

Cinnamon - Sri Lanka

Pumpkin seeds - China

Sunflower seeds - China

Coffee - Indonesia

Dates - Tunisia

Ginger - Guatemala

Cocoa - Dominican Republic

Salt - Nepal

Apricots - Turkey

DO YOUR NUT SPREADS CONTAIN PALM OIL?

No. No oil, of any variety, is added.

 

WHY DO YOU USE PINK HIMALAYAN SALT?

This unrefined crystal salt contains the full complement of 84 minerals and trace elements the body needs in colloidal form, so they're easy to absorb.

 

WHAT'S 'CAROB'?

The fruit of this evergreen shrub is called the pod (similar in appearance to a broad bean pod) which is dried, roasted, then ground into a light brown powder. It's used in food as an alternate to cacao - similar in appearance, but without the caffeine or bitterness. The organic Carob Nutcessity uses is from Italy and has an earthy, natural sweetness, plus calcium, fibre & vitamins.

 

PEANUTS...AREN'T THEY THE SAME THING AS NUTS?

Actually, no. Peanuts (groundnuts), aren't nuts at all, but legumes - closely related to chickpeas or lentils.

 

DELIVERY

I MIGHT BUY SOME ONLINE... HOW DOES IT WORK?

You can visit the 'shop' page and click on the nut butter(s) you fancy. Then click 'add to cart'. When you 'checkout', you'll be directed to further pages where you'll enter your contact details and payment method.

 

HOW MUCH IS POSTAGE?

£2.99. Nutcessity uses Royal Mail 2nd class delivery, or DPD for larger orders.

 

IF I'VE PLACED AN ORDER, DO YOU ACCEPT CANCELLATIONS?

No. Please consider carefully before you buy and be sure to read Nutcessity's terms & conditions.

 

WHAT ABOUT REFUNDS?

Refunds will be offered on a case by case basis and would be in respect to: a) damaged or defective as per Nutcessity’s opinion, b) there is an incorrect quantity of jars or c) the jars ordered were not the correct variety/varieties. If you don’t receive the products you’ve ordered, please contact me using the methods below...